What to Expect at Our Emergency Hospital

We prioritize patients by medical urgency to ensure critical pets get immediate care.

At Pulse Veterinary Specialists and Emergency, we understand the power of the human-animal bond that your family shares with your pet, and believe that your companion animals deserve excellent medicine and compassionate care.

When needed, we embrace our role in providing specialty and emergency medicine, that compliments the care provided by your primary care veterinarian.

We empathize that it can be stressful when your pet is experience challenges in their health. Our collective goal is to provide a safe environment that prioritizes respectful, professional and warm care at all times.

The Pulse Veterinary Specialists and Emergency team includes many experienced emergency veterinarians and animal health technologists that are there to help your pet 24 hours a day, 365 days a year.

Frequently Asked Questions

  • As animals, our pets often hide or minimize their degree of illness/injury as a survival mechanisms.  Therefore, their condition is likely worse than they are showing. It is always recommended to have your pet evaluated by a veterinarian to ensure that your pet gets the care it needs as soon as possible.  

  • Please transport your pet to the hospital as soon as safely possible. If possible, please call Pulse Veterinary Specialists & Emergency at 780-570-9999 to allow our team to prepare for your arrival.

  • We operate on a triage system, meaning patients are evaluated within minutes of arrival by a Registered Veterinary Technologist and seen based on medical urgency rather than arrival time. While we strive to keep wait times under 2 hours, stable patients may experience longer waits during peak emergency hours.

  • Your pet is never left alone. Our ICU and wards are fully staffed 24/7/365 by an on-site team of emergency veterinarians and Registered Veterinary Technologists who continuously monitor, medicate, and care for hospitalized patients.

  • At this time, Pulse Veterinary Specialists & Emergency does not have an ambulance service.  Please transport your pet to the hospital as soon as safely possible.

  • Pulse Veterinary Specialists & Emergency operates on a referral-basis only. Please discuss your pet’s condition with your primary care veterinarian. If deemed appropriate, they can complete a referral form and submit it to our hospital.

  • Yes! Unlike many emergency centers, Pulse routinely treats exotic mammals (rabbits, ferrets, guinea pigs, rodents), birds, and reptiles. We have specialized herbivore/omnivore diets, advanced diagnostic imaging (like CT scans for rabbits), and experience in exotic anesthesia and surgery.

Have an emergency?

Call now 780-570-9999.